Client Support Specialist - (ZR_19473_JOB)

This is a remote position.SCHEDULE: Monday to Friday, 9am - 6pm Boston, MA Time (with 1 hr unpaid break)
​
Job Description:
We are seeking a proactive and detail-oriented Client Support Specialist to join our team. In this role, you will be the key point of contact for clients, ensuring seamless communication and excellent service delivery. You will play a critical role in managing client accounts, addressing concerns, and maintaining strong client relationships.
Key Responsibilities:

• Respond to emails promptly and professionally on behalf of our company and our clients, ensuring accurate and clear communication.
  
• Set up new client accounts, ensuring all necessary details are accurately documented and systems are updated.
  
• Oversee and manage client accounts, addressing any needs or issues that arise to maintain client satisfaction.
  
• Communicate with clients on critical issues, providing timely updates, solutions, and support to address their concerns effectively.
  

RequirementsQualifications:

• Strong written and verbal communication skills.
  
• Excellent organizational and multitasking abilities.
  
• Experience in client management or customer service is preferred.
  
• Proficiency in email communication and account management systems.
  
• Problem-solving skills and the ability to remain calm under pressure.
  

​
Independent Contractor Perks

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job
  

​ZR_19473_JOB

Originally posted on Himalayas