Diabetes Care Coordinator

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0 Shift: Day Schedule: 8 AM - 4:30 pm

Position SummaryThe Diabetes Care Coordinator (DCC) position is responsible for providing comprehensive administrative and technical support for a complex program of services; working cooperatively and collaboratively with management personnel to ensure smooth and efficient daily operations in the designated department. This is a high-level administrative position performing difficult to complex administrative functions.Responsibilities

• Manage the schedules and templates for Pharmacists, RDNs, and RN/Diabetes educators.
• Serve as “first touch” of care which can include but not limited to: Providing tutorials to patients on the use of Bookings and Mychart, scheduling and referral/insurance concerns, managing communication, coordinating meeting rooms.
• Control incoming referrals, from reviewing for accuracy and appropriate service to benefit checks and referral renewals.
• Assess patient enrollment and manage communication between MFM, OB providers, and Diabetes Educators.
• Assist in maintaining and upholding JCAHO and OSHA guidelines within the facility.
• Manage billing work queues (WQs) by evaluating, modifying, and editing charges within scope.
• Maintain inventory for office supplies, medical/staff supplies, and class materials.

​Requirements

• Associate’s degree preferred or additional job experience such as CNA, LPN, MA.
• Two years professional customer service, receptionist, clinical, or concierge experience; preferably in a medical setting
• Experience working with and sensitivity to the needs of pregnant women, elders, or disabled individuals preferred

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Belonging: We work to create a true sense of belonging for all our caregivers
• Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
• Market leadership: Washington state's largest community-based, locally governed health system
• Employee-centric: Named Forbes “America’s Best Employers by State” in 2023
• Technology: "Most Wired" health care system 15 years in a row
• Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn.

Pay and Benefit ExpectationsWe provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.25 - $30.59 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.