Lead Consultant

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

We want dynamic people and encourage candidates with a diverse variety of experience and history. Leads customer engagement to ensure that it meets all scope, time, budget, and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third-party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management.

Your Impact:

• Hands on experience required on HPE UTM, Passive Portal & enrichment or similar tools
• Should have expertise in working on Linux/Unix environment
• Should possess detailed knowledge on UTM mapping
• Detailed knowledge on UTM for loading and enriching
• Detailed knowledge on UTM models and new node onboarding
• Detailed knowledge on UTM kettle development and code configuration changes
• Should have knowledge on databases including Oracle, PL/SQL and big database platforms like Hadoop.
• Owns development skills and able to understand, troubleshoot, define solution based on languages such as Java, Python, scripting etc.
• Should have very good domain knowledge of OSS, Radio, Microwave, IP, Optical (Network Accessibility, Inventory, Topology)
• Should have detailed knowledge on CORBA, TCP, SNMP protocols.

What you need to Succeed:

• Resource will be responsible for Level 3 management of OSS Fault Management System (FMS) including vTeMIP platform, HPE UTM, Passive Portal & enrichment
• This includes all Operations & Maintenance activities as well as adding new enhancements.
• L3 resource will act as service owner for HPE UTM Passive Portal & enrichment system providing technical governance and also mentoring for resources involved in Level 2 and Level 1 support of the HPE UTM, Passive Portal & enrichment system. L3 resource will also coordinate with application leads of other integrated components and also with Infrastructure team who support the infra on which HPE UTM Passive Portal & enrichment systems are deployed. As Service owner of HPE UTM, Passive Portal & enrichment, L3 resource will be required to keep track of response and resolution SLAs of tickets reported for HPE UTM, Passive Portal & enrichment.
• As Service Owner, L3 resource will be SPOC for customer and one of the key participant in operations review meetings.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.