People Operations Associate

The Luminos Fund, a fast-growing international nonprofit bringing education opportunities to the world's most vulnerable children, seeks an experienced People Operations Associate to support  our global HR functions. 

The People Operations Associate will play a key role in supporting the Global People Officer in administrative and HR-related activities,  helping to ensure smooth operations and strong coordination. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple tasks across HR functions in a dynamic, global environment. 

This part-time role (approximately 20 hours per week) is remote or office-based (Boston, London, or Accra) and open to candidates located in GMT-5 to GMT time zones. Work hours will be confirmed based on the selected candidate's location.  The People Operations Associate will report to the Global People Officer and collaborate closely with colleagues throughout the organization. The role may involve some travel to challenging contexts in Africa and the Middle East. 

About the Luminos Fund  

The Luminos Fund (www.luminosfund.org) provides transformative education programs to thousands of out-of-school children, helping them to catch up to grade level, reintegrate into government schools, and prepare for lifelong learning. Working in partnership with community-based organizations, Luminos is scaling up its accelerated learning program to ensure all children have equal access to joyful, foundational learning, especially those shut out of education by crisis, poverty, or discrimination. To date, Luminos has helped over 377,407 children secure a second chance to learn. A registered 501(c)(3) nonprofit, Luminos works in Ethiopia, Ghana, Lebanon, Liberia, and The Gambia.

 Luminos is supported by a range of funding partners, including Cartier Philanthropy, the Gates Foundation, UBS Optimus Foundation, and UNICEF. Luminos has been recognized for its achievements globally, receiving the 2022 Klaus J. Jacobs Best Practice Prize, the Library of Congress International Literacy Award, the Lipman Family Prize, the WISE Award, and the HundrED Global Innovation Award for the last seven years.   

• Support HR processes, including but not limited to recruitment, onboarding, performance management, HR metrics, and offboarding. 

• Own and manage recruitment administration from requisition approval through offer preparation. 

• Maintain accurate employee records, ensure compliance with HR policies in multiple legal jurisdictions, and manage HR documentation. 

• Assist with benefits administration, time-off tracking, and payroll coordination. 

• Support learning and development initiatives and staff engagement activities. 

• Coordinate internal HR communications, including announcements and policy updates. 

• Manage and optimize HR systems, e.g., HRIS (Rippling,) ATS (BreezyHR,) performance management (Lattice), EOR and benefits platforms to ensure efficiency and accuracy. 

• Track HR metrics and generate reports to support data-informed decision-making. 

• Identify and suggest improvements to people operations processes. 

• Bachelor's Degree or equivalent experience in Human Resources, Organizational Design, or a related field. 

• 2+ years of professional experience in an administrative/shared services support role with a demonstrated track record of success.  

• Experience with an international/global workforce strongly valued. Readiness to work across time zones and language barriers to support people initiatives and new computer users. 

• Ability to handle sensitive information with discretion and confidentiality. 

• Advanced skills in Microsoft Office Suite. 

• Fluency in written and spoken English.  

• Proven success working remotely and collaborating with a remote workforce is strongly desired.  

• Familiarity with HR systems and processes; experience with HRIS platforms preferred. 
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Luminos Core Beliefs and Values 

1. We believe that every child is capable of learning a remarkable amount in a short period of time, if given the chance.  
2. We keep children's joy and well-being at the heart of everything we do.  
3. We embrace assessment as a key component of effective teaching and learning.  
4. We celebrate and empower local leadership throughout our work with partner communities and governments.  
5. We use research, program data, and skilled classroom observation in the tenacious pursuit of excellence.  
6. We celebrate the unique contexts and cultures of the communities we serve in our curricula and pedagogy.  
7. We act with the highest standards of integrity and care, ensuring mutual accountability among colleagues and partners.  
8. We take the initiative to solve problems where we find them, managing details large and small, with urgency.  
9. We act deliberately to ensure that our organization is inclusive for people of different genders, racial backgrounds, ethnicities, sexual orientations, religious beliefs, abilities, and other sources of diversity.  
10. We build deep, authentic relationships with our supporters in celebration of the mutually transformative power of giving.  

To apply for this role, please complete the online application with your resume or CV and a cover letter describing why you are a good match for this position.  

We often receive hundreds of applications for our roles, and many applicants submit cover letters generated by AI tools. We are looking for personal cover letters written by you, about you. We want to understand your interests, experience, and enthusiasm for the role. Cover letters written with AI support tend to be generic and do not give us enough insight into your unique profile.  

You will be asked to confirm the following information as part of your application: 

• Permanent address and present address (if different from permanent), e-mail address, and telephone number 

• Disclose any existing personal relationships with existing Luminos Fund employees or Implementing Partners (IPs.) 

Compensation will be determined based on the candidate's experience, qualifications, scheduled hours and location. The salary range may differ to reflect local market conditions and cost of living considerations. 

We are committed to ensuring competitive and equitable compensation for all employees, regardless of location. If you have any questions regarding how compensation may vary by location, please let us know during the application process. 

The Luminos Fund is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.