People Operations Manager

Meet knownwell, weight-inclusive healthcare for all. Join a dynamic company that is changing the way care is delivered for patients with obesity. knownwell is a weight-inclusive healthcare company offering metabolic health services, primary care, nutrition counseling and behavioral health services for anyone of any size. Our hybrid model allows for both in-clinic and virtual care to bring support to patients where and when they need it. To learn more about our recent Series A funding, led by Andreessen Horowitz, please check out this article.
KnownWell is committed to fostering a supportive and innovative work environment. We believe in empowering our employees through a strong culture of collaboration and continuous improvement. As a People Operations Specialist, you will play a crucial role in supporting our team and enhancing our operational efficiency. We are seeking a detail-oriented and proactive People Operations Specialist to join our dynamic team. Responsibilities:

• Lead the onboarding process for new employees, ensuring a smooth transition and positive experience
• Administer employee leaves of absence, including FMLA, parental leave, and other leave policies
• Ensure compliance with all legal requirements related to employee leaves
• Develop, update, and communicate company policies and procedures
• Maintain and update the employee handbook to reflect current practices and legal requirements
• Coordinate and manage review cycles, including performance evaluations and promotion processes
• Oversee compensation initiatives such as raises, salary banding, and releveling to ensure fairness and competitiveness
• Track and analyze key people metrics such as retention rates, headcount planning, and budgeting
• Maintain up-to-date knowledge of labor laws and regulations to mitigate risks and ensure company compliance
• Conduct payroll audits to ensure accuracy and compliance with company policies and regulations
• Manage any offboarding processes, ensuring compliance and a respectful exit experience for departing employees

Qualifications:

• 4-6 years of experience in a People Operations or similar HR role
• Strong knowledge of HR practices, payroll processing, and compliance requirements
• Excellent organizational and multitasking skills
• Strong interpersonal and communication skills
• Proficiency in HRIS systems and Microsoft Office Suite
• Ability to handle sensitive information with confidentiality and professionalism

We offer a comprehensive benefits package (Medical, Dental, Vision, 401k match, PTO), competitive salary and the opportunity to be part of a purpose-driven organization that is dedicated to making a positive impact on the lives of patients.
knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.