Scheduler

Role Name: Virtual Scheduler - Private Duty Home Care

• Full-time, Monday to Thursday, 8 AM to 6 PM Central with a 30-minute paid break
  

Join a thriving private duty home care agency at the forefront of providing compassionate, round-the-clock care services. This dynamic organization is committed to enhancing the quality of life for their clients through personalized in-home care. With a focus on innovation and efficiency, they leverage a blend of in-house expertise and virtual support to deliver exceptional service. As they continue to grow and adapt to the evolving healthcare landscape, they’re seeking dedicated professionals to join their mission-driven team.

Embark on a rewarding career as a Virtual Scheduler in the private duty home care sector. This role is the backbone of our client’s operations, ensuring seamless care delivery through expert coordination of caregivers and meticulous management of client schedules. Your exceptional communication skills and ability to thrive in a fast-paced environment will directly impact the lives of those in need. Working remotely, you’ll be part of a supportive team dedicated to making a meaningful difference. This position offers the unique opportunity to blend your organizational prowess with a compassionate approach, contributing to the well-being of clients while enjoying the flexibility of remote work.

• Manage incoming calls with utmost professionalism, addressing inquiries and concerns promptly
  
• Orchestrate caregiver dispatches, matching skills and availability with client needs
  
• Craft and maintain efficient caregiver schedules, ensuring comprehensive coverage
  
• Swiftly adapt to last-minute changes, finding creative solutions to staffing challenges
  
• Foster clear, empathetic communication across caregivers, clients, and internal teams
  
• Expertly juggle multiple priorities in a dynamic healthcare environment
  
• Leverage cutting-edge scheduling software to optimize daily operations
  
• Ensure exceptional client care through strategic resource allocation and attentive scheduling
  

• Exceptional verbal and written communication skills, with a focus on clarity and empathy
  
• Proven track record of superior organizational abilities and time management
  
• Proficiency in modern office and scheduling software
  
• Demonstrated ability to work autonomously and make sound decisions under pressure
  
• Strong customer service orientation with a consistently professional demeanor
  
• Adaptability to rapidly changing priorities and unexpected situations
  
• Reliable high-speed internet connection and a quiet, dedicated home office space
  
• Experience in healthcare scheduling or customer service is a plus, but not mandatory
  
• Commitment to maintaining confidentiality and adhering to healthcare industry standards
  
• Ability to work effectively in a virtual team environment, collaborating seamlessly with remote colleagues
  

Originally posted on Himalayas