Senior IT Systems Engineer

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 300,000 clients on their path to a brighter future.

While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.

We are looking for a Senior IT Engineer with experience in supporting a hybrid work environment. The ideal candidate should have a minimum of 5 years of experience managing enterprise IT infrastructure and SaaS applications. You should be able to troubleshoot in unfamiliar territory, provide technical support, and maintain third-party applications. This role is 100% remote with occasional travel to sites. Candidates based in the Chicago or Houston metros are preferred but not required.

• Collaborate with internal technology staff and remote users providing application support.
• Monitor systems performance and security.
• Support Windows and Mac devices.
• Provide Tier 3 support to the IT Support team.
• Own and maintain multiple projects.
• Troubleshoot technical issues and provide solutions to improve system reliability and performance.
• Ensure the stability and security of the company's IT systems and applications.
• Develop and implement IT policies, procedures, and best practices to improve system reliability and security.
• Work with cross-functional teams to design and implement IT solutions that meet business needs.

• Bachelor's degree in Computer Science or a related field, or equivalent work experience.
• At least 5 years of experience managing enterprise IT infrastructure and SaaS applications.
• Strong technical knowledge of Identity Providers, SSO, MFA, and LDAP.
• Experience with JumpCloud, Cloudflare, CrowdStrike, New Relic and ThousandEyes a plus.
• Technical knowledge of networking concepts including DNS, DHCP, LAN/WAN, VOIP, and VPN.
• Strong understanding of IT security best practices and experience implementing security solutions.
• Experience with Google Workplace, Slack, AWS, GCP, and Atlassian tools.
• Automation and scripting experience for Windows and Mac.
• Exposure to security and patching tools, Rapid7 and Automox.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

If you are a highly motivated IT professional with a passion for technology and a desire to work in a fast-paced and dynamic environment, we would love to hear from you. Apply now to join our team as a Senior IT Engineer.

While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:

• Considerable employer contributions for health, dental, and vision programs
• Generous PTO, paid holidays, and paid parental leave
• 401(k) matching program
• Merit advancement opportunities
• Career development & training

And finally, our team spirit and culture! We cultivate an environment of community, connection, and belonging across our entire organization.

Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team. No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.