Performance Engineer SR

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

Sagent powers servicers and consumers. You power Sagent!

Sagent is a dynamic and innovative leader in the mortgage servicing technology industry. We are seeking a highly skilled Performance Engineer to join our exceptional team and work hand in hand with our Performance Architects. You will be responsible for designing and implementing performance tests and reporting on the results. As Sagent’s Performance Engineer, your work will be instrumental in ensuring our SaaS platforms are reliable, scalable and responsive. 
Our team will provide you with the best tools, resources and compensation to get the job done…and enjoy every minute of it.

Performance Test Creation, Deployment and Reporting:

• Design, develop and maintain comprehensive automated performance tests that ensure system reliability, scalability, and responsiveness across applications.
• Analyze performance test results, identifying and mitigating weaknesses and inefficiencies.
• Develop, analyze and report on metrics, bugs and issues affecting performance.

Collaboration and Benchmarking: 

• Collaborate with development and operations teams to design performance benchmarks, monitoring solutions, and dashboards that provide real-time insights into system performance.
• Assist the team in estimating future system requirements and infrastructure scaling to accommodate increased user load.

Performance Assessments and Improvement:

• Research and identify performance tooling, as needed.
• Conduct thorough performance assessments, including load testing, stress testing, and capacity planning, to identify system bottlenecks and areas for improvement.
• Promote performance standards and best practices
• Provide guidance and training to software engineers to establish processes for ensuring enhanced performance

Troubleshooting and Issue Resolution: 

• Assist with the troubleshooting and resolution of complex performance-related issues in production and staging environments, ensuring minimal impact on users.
• Develop and maintain documentation of performance issues, resolutions, and best practices to create a knowledge base for future reference.

• Bachelor’s degree in Software Engineering, Computer Science, Information Technology or relevant discipline with 4 - 6 years of experience in a related field. Experience will be considered in lieu of a degree.
• Proven experience in performance engineering, or related roles, preferably within a technology-focused environment.
• Strong understanding of performance testing tools and methodologies.
• Proficiency in programming languages such as Java, C#, or Python.
• Experience with APIs and Performance testing benchmarks
• Experience with cloud platforms and microservices architecture is a plus.
• Excellent problem-solving skills and the ability to work under pressure.
• Excellent communication skills and the ability to collaborate effectively in a cross-functional team environment.

Willingness to travel ~10% as needed. 

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Originally posted on Himalayas