Senior Technical Writer
Job Description
Posted on:
November 10, 2024
Hello, we are Atlan! 👋
A home for data teams around the world. 🏠 Think what Github did for Engineering Teams or Figma did for Design Teams (Website, Product Tour, Docs)
💡 Could the tooling we built for ourselves help data teams around the world? That's how Atlan was born. We're on the mission to help data teams around the world do their lives' best work.
Read our cofounder, Prukalpa's article about our vision for the future of data collaboration and our journey of failing 3 times before we figured out the real solution.
🚀 We're growing fast
We're excited to share that we’ve just closed our Series C funding round, propelling us forward on this journey.
We’ve also been recognized as a Leader in the Forrester Wave for Enterprise Data Catalogs, solidifying our position as a trusted partner for data-driven organizations.
We're backed by iconic investors, including Sequoia Capital, Waterbridge Ventures, GIC and Mr. Ratan Tata 🏅
We build with all our ❤️
We believe that data teams deserve fundamentally better software experiences... Just because data is chaos, doesn't mean that work should be! 🌟
At Atlan, we are on an important mission to help data teams to do their lives’ best work. We believe that when data teams become more productive and agile, they will go on to do amazing things - from helping humankind get to Mars to maybe, finding the cure for cancer someday. Every Atlanian is committed to giving the best customer and user experience possible to the humans of data.
Love what Superhuman, Slack, Notion, Quip & Figma have done for the modern workplace? Come build the future for data teams with Atlan.
We are seeking an experienced Senior Technical Writer to lead external documentation efforts for Atlan’s new Platform as a Service (PaaS) offering. This role is instrumental in equipping developers, Systems Integrators (SIs), and partners with the resources they need to effectively integrate and extend our PaaS product.
As a Senior Technical Writer at Atlan, you’ll be working closely with cross-functional teams, including Product, Engineering, and Customer Success, to create API documentation, SDK guides, and onboarding materials that enhance developer enablement and support integration efforts.
🌏 This is a remote, full-time role and can be held anywhere in the world. We’re fully remote since 2020, and our team is spread out across time zones.
What Will You Do?
- Define, Author and Evolve a Critical Content Strategy: Develop and maintain comprehensive documentation for Atlan's PaaS offerings, including SDKs, CLI tools, and platform-specific extensions. Provide sample code, best practices, and troubleshooting content aimed at helping developers extend product functionality.
- Cross-functional Collaboration: Act as a bridge between product and engineering teams, capturing key problem statements and ensuring documentation addresses the needs of both internal and external users.
- Persona-Driven Content: Engage with user research, product and engineering teams to understand the needs of SIs, customers, and partners, and create documentation that aligns with these personas, enhancing their ability to leverage Atlan’s PaaS solutions effectively.
- Strategic Alignment: Ensure all documentation aligns with Atlan's overall product strategy and supports the product vision, delivering content that empowers users and strengthens platform adoption.
What makes You a Match?
- Experience: 5+ years of technical writing experience, with a strong focus on platform-as-a-service (PaaS) products or developer-oriented documentation (e.g., Salesforce, ServiceNow).
- Technical Skills: Proven experience in creating and managing documentation for complex APIs, SDKs, and developer tools within enterprise environments, particularly for third-party developers.
- Industry Knowledge: Deep understanding of the B2B SaaS landscape, with familiarity in the modern data stack (e.g., Snowflake, Databricks) and experience working within platform as a service ecosystems.
- Future-Oriented: Ability to proactively identify documentation needs based on ongoing engineering projects, rather than waiting for fully developed features.
What you will get ⚽
- Define the Documentation Vision: You’ll have the autonomy to shape the documentation landscape, defining best practices that will influence our developer community’s experience.
- High Growth Opportunity: Join a rapidly growing company where the role’s scope can expand with your ambitions, providing you with the autonomy to innovate and grow.
- Collaborative Culture: Work alongside talented, driven, and humble professionals, all dedicated to creating top-notch experiences for data teams worldwide.
- Work from Anywhere: Enjoy the flexibility and freedom to work remotely from any location around the globe.
Salary & Benefits
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