Site Reliability Engineer

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

As a Site Reliability Engineer you will be in charge of collaborating with other squads and fleets to educate and mentor them, ensuring reliability is built from the ground up on their services. You will be building self-service functionalities to enable our backend, frontend and mobile developers so they can ship products faster and will be helping improve the monitoring and scalability of our platform and services.

• 2+ years of experience with AWS (and others)
• Strong skills around observability, debugging and performance tuning
• Experience with fine-tunning containerised java applications is an advantage
• In-depth experience with multiple CI tools (e.g. Github Actions)
• In-depth experience with CD tools (e.g ArgoCD)
• 2+ years of experience managing Production Kubernetes clusters and deploying applications
• 2+ years of experience writing scripts in different languages (e.g Java, TS, bash, Go)
• Experience managing Infrastructure as Code (Terraform, Crossplane)
• Experience with Software development (ideally in Java) - to better understand the needs and problems software engineers are facing with their services

• Improve observability, reliability and availability by defining and measuring key metrics
• Closely collaborate with our Core Services fleet to performance tune and optimize our architecture
• Proactively find and analyze reliability problems across our business units and stack, then design and implement solutions to create improvements
• Educate, mentor, and hold accountable the engineering team to improve the reliability of our systems

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

With over 7 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:

• Be Human: we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
• Drive Change: we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
• Choose Bold Honesty: we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
• Be An Owner: our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.

Learn more about our culture and values.

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

• Me Time program, including unlimited paid time off.
• Remote-first work environment.
• Employee Stock Option program.
• Zero trading fees through our Bitso app.
• Extended Family Leave policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
• Premium health, dental and life insurances in Mexico, Brazil and Argentina.
• Volunteering days.
• Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

• These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
• This role is expected to work remotely.
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